What it reads
Your help desk, sales and CS calls, web research on competitors’ release notes, launch posts and reviews, and market research, plus any other source you integrate or bring in through bulk ingest.How it works
- Ingest. Competitor launches next to your customers’ requests.
- Analyze. Every gap matched to who asked for it.
- Act. A watch list with the tickets ready to go.
What you get
A gap watch list, with feature tickets drafted where your team tracks work.- Competitive watch list (Slack or email): 7 gaps, led by native CRM sync with 64 requests.
- Feature tickets (Linear, or Jira through MCP): 2 issues created in Linear with the requests and quotes attached.
- Any tool you connect through MCP: Share the watch list with product marketing, or update your battle cards when you close a gap.
Build it
Tell Rippit chat to “set up a watch list of competitor features our customers and prospects have asked for,” or ask your own AI assistant with Rippit connected. Rippit drafts it as a pipeline, tests it on a sample, and puts it live when you confirm. You can change what it reads, how it scores, who it notifies, and how often it runs at any time.Questions
Which competitors does it watch?
Which competitors does it watch?
The ones you list in the research table. enrichments also flag competitors customers name that aren’t on your list, so you can add them. You can add or drop competitors any time.
How does it decide a gap matters?
How does it decide a gap matters?
By who asked for it and what they said: the number of requests, the deals and accounts involved, and whether anyone mentioned switching. You can weight these to match your priorities.
Will it create tickets on its own?
Will it create tickets on its own?
It can. Linear connects directly, and Jira or another tracker works through a custom MCP connection. Write tools start off, so you decide whether it drafts issues for review or creates them, with the requests and quotes attached.
Where do the results go?
Where do the results go?
The watch list goes to product and product marketing in Slack, email or any tool you connect. Issues go to Linear, or to Jira through a custom MCP connection. It runs weekly or daily.