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If your workspace has integration setup tools enabled, you can connect Zendesk, Intercom, or Slack ingestion through your assistant. You need permission to manage integrations in the destination workspace.
  1. Ask your assistant to connect the provider to Rippit. It checks your current workspace, signed-in email, and existing connections. Confirm the destination.
  2. Supply the Zendesk subdomain or Intercom hosting region when asked.
  3. Open the authorization link. Sign into the same Rippit account, review the workspace, and authorize the provider. Keep passwords, API keys, tokens, and authorization codes out of the conversation.
  4. Return to your assistant and choose I’m done, continue if it shows an authorization prompt. Otherwise, say Done. The assistant verifies the saved authorization request before continuing.
  5. Choose how much history to import and any optional fields. The assistant starts the import and checks its progress.
  6. Once a table is available, the assistant uses status.workspaceTableId to inspect it, checks its coverage, and continues your original question. Initial availability does not mean all historical data has finished importing.
For example:
Connect our Intercom account to Rippit, import the last seven days, and tell me the most common reasons customers contacted support.
An existing authenticated connection can be reused. Repeating an import request for a connection already importing or ready does not expand its history or restart it. A failed initial import can be retried with its saved settings. For Slack, add the Rippit bot to the channels you want imported. It can only read channels it has access to. Authorization links are restricted to the requester. A different account cannot use a copied link. Expired or denied requests require a new link. If these tools are unavailable, your assistant will direct you to Rippit’s connection settings. Clients supporting MCP protocol 2026-07-28 and URL elicitation show an Open in browser prompt. Finish authorization in the browser, then select I’m done, continue in your assistant. Rippit checks the same request before reporting completion. Opening the link alone does not complete authorization. Other clients receive a link and use status checks after you return to chat. This feature does not send automatic browser-completion notifications.