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These are the tools an AI agent receives when it connects to https://mcp.rippit.com/mcp. Your client shows the exact list it was served, which is always the authoritative version. Rippit can enable additional tools for a workspace on request. Every tool acts as the signed-in user and can only reach what that user could already reach in Rippit. Conversation-data tools do not write to your helpdesk. Billing tools can generate Stripe links where users purchase credits or change plans, and update the legal company name in Stripe and Rippit. Access is Write (creates something in Rippit, such as a worksheet or an AI column) or Read (returns data, changes nothing). When enabled for your workspace, these tools support connecting data through your assistant: API-key providers collect credentials and provider settings in Rippit’s browser form. Attention also asks for import scope there when using a user key. Nooks, Kustomer, Ada, and Sierra require the workspace’s PLG beta integrations flag. For Salesforce, confirm Service Cloud, Sales Cloud, or both and whether the account is a sandbox before authorization. Then ask your assistant to list available objects and choose which to import. Objects marked for full import ignore the chosen history window. Progress and readable table IDs are returned separately for each object. Salesforce setup requires an enabled PLG or hybrid workspace.