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Rippit is a platform for analyzing customer conversation data. This guide covers the Rippit MCP server, which connects your AI agent to Ask Rippit — Rippit’s conversation-analysis tool — through the Model Context Protocol.
Private beta. The Rippit MCP server is available to invited organizations only. Contact your Rippit point of contact to request access.
Rippit hosts and manages this remote MCP server. The server endpoint is: 
https://mcp.rippit.com/mcp

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Set up Claude

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Claude (Desktop or Web)

You must be an Admin for your Claude organization to complete the Connector installation.
  1. Open Claude and go to Settings > Connectors.
  2. Click Add custom connector.
  3. Enter a name (e.g. Rippit) and the URL https://mcp.rippit.com/mcp.
  4. Click Add.
If you want to test the connection yourself and have a Rippit account, follow steps 5-7. Otherwise, have an end user test.
  1. Find Rippit in the connector list and click Connect. Your browser opens to app.rippit.com.
  2. Sign in if prompted and approve the consent screen.
  3. Return to Claude. The connector turns green and tools become available.
    1. NOTE - If you get an error in Claude that reads “Authentication with the MCP server failed…”, attempt to connect again. This is a transient error on the Claude side.
  4. You can now use Rippit in Claude Chat and Cowork!

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Claude Code

claude mcp add --transport http rippit https://mcp.rippit.com/mcp
Then launch claude, type /mcp, select rippit, and choose Authenticate. Sign in to Rippit in the browser window that opens.