> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rippit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rippit and MCP

> Rippit works as an MCP server and as an MCP client.

## Free Trial

<Card title="Not a Rippit customer? Try it free and get $100 in AI Credits!" icon="rocket" href="https://app.rippit.com/signup" horizontal />

\*Currently limited to Intercom and Zendesk, but expanding to other integrations soon!

## Overview

Rippit is a platform for analyzing customer conversation data.

It sits on both sides of the [Model Context Protocol](https://modelcontextprotocol.io/), and the two are separate and complementary products.

<CardGroup cols={2}>
  <Card title="Rippit MCP server" icon="server" href="/mcp-server/overview">
    **Bring Rippit into your AI assistant.** Connect Claude, ChatGPT, Gemini, Microsoft Copilot, or anything else that speaks MCP, and analyze your conversation data from there.
  </Card>

  <Card title="Rippit Agentic Chat + MCP Client" icon="robot" href="/agentic-chat/overview">
    **Bring your tools into Rippit.** Connect Slack, Intercom, Notion, Salesforce, Snowflake, or any MCP server to Rippit's own in-app agent.
  </Card>
</CardGroup>

## Two directions, one protocol

**As an MCP server,** Rippit exposes your conversation data to an assistant you already use. Your assistant does the thinking; Rippit supplies the data and the analysis tools. Setup happens in your assistant.

**As an MCP client,** Rippit's in-app agent connects out to servers you choose. It already has your conversation data, and connecting Slack or Salesforce or Snowflake lets it reach the systems around that data in the same conversation. Setup happens in Rippit, once, by an admin.

|                        | Rippit MCP server                                   | Rippit Agentic Chat + MCP Client               |
| ---------------------- | --------------------------------------------------- | ---------------------------------------------- |
| Rippit's role          | MCP server                                          | MCP client                                     |
| Where the agent runs   | Your assistant                                      | `app.rippit.com`                               |
| Who provides the model | Your assistant's vendor                             | Rippit                                         |
| What it can reach      | Your Rippit data                                    | Your Rippit data plus every server you connect |
| Who sets it up         | An admin in your assistant, then each user signs in | A Rippit Full Admin, once                      |
| Runs on a schedule     | No                                                  | Yes, through Agent Apps                        |

## Most teams use both

These are not competing options, and turning one on has no effect on the other. They solve different halves of the same problem, and the common setup is to run both:

* **The MCP server** goes to everyone who already lives in Claude or ChatGPT. It puts conversation data one question away, wherever they were already working.
  * Great for executives and partner teams who live primarily in these tools.
* **Agentic Chat and Agent Apps** are where the recurring work lives: the analyses that need your other systems, and the ones that should run whether or not anybody remembers to ask.

Nothing is duplicated between them. The same conversation data, the same permissions, reached two different ways.

<Icon icon="sparkles" />  LLM? Read [llms.txt](https://docs.rippit.com/llms.txt).