> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rippit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# End user setup

> Connect Rippit in ChatGPT and use it in a conversation.

Two steps: connect Rippit once, then select it in each conversation where you want it.

## Before you start

* Your admin must have created and published the Rippit app. If Rippit isn't in your list below, that's why. See [Admin setup](/clients/chatgpt/admin).
* You need your own Rippit account. Your admin's setup doesn't grant you data access.

## 1. Connect Rippit once

1. Click your profile icon, then **Settings**.
2. Open **Plugins** (your build may call it **Apps** or **Apps & Connectors**; it's the same screen).
3. Find **Rippit** in the list and click the row to open it.
4. Click **Connect**. If Rippit's toggle is already switched on, that only means it's available to you; you still have to click **Connect** before it can read your data.
5. Sign in at `app.rippit.com` and approve access. The consent screen describes the app as **unverified** with **self-reported** details, which is normal for this kind of connection; see [Security](/security#client-registration).

## 2. Select it in each conversation

ChatGPT only uses Rippit when it's selected for the conversation you're in:

* **New chat**: select Rippit beneath the message composer.
* **Existing chat**: click **+** (tools menu), then choose Rippit.

Then ask normally:

```text theme={null}
Using Rippit, what are the top drivers of contact volume last month?
```

## Asking good questions

Rippit's strength is judgment over conversation transcripts, not just counting rows, so *"why are customers frustrated about billing"* gets more out of it than *"count tickets tagged billing"*. See [What Rippit can do for AI assistants](/mcp-server/overview#what-rippit-can-do-for-ai-assistants).

## Next steps

* [Troubleshooting](/troubleshooting)